Job Description
We are looking for team members to support our customer in Stockholm, Sweden, reporting to the Service Delivery Manager.
You need to be fluent in Swedish and English with the flexibility to travel between different end user locations.
KEY RESPONSIBILITIES:
-
Perform all tasks associated with procurement orders, tracking, and verification activities.
-
Process procurement orders from end users for Equipment, Software and services.
-
Provide an order entry and administration process.
-
Be proactive in determining any changes to a delivery date, preparatory date(s) and/or installation date(s), and communicate any anticipated changes to the affected end user(s) as soon as possible.
-
Provide price quotes, terms and conditions for Equipment and Software.
-
Offer the Supplier’s best commercial pricing, terms and conditions for such Equipment and Software including discounts that the Supplier receives from Third Party Vendor(s).
MINIMUM REQUIREMENTS:
Should have at least five years’ experience including the following:
-
Provide end users with answers and advice related to potential Equipment and Software acquisitions.
-
Provide advice on compatibility, configuration, or integration requirements.
-
Co-ordinate and integrate activities with the Service Desk to provide a seamless, responsive process for all end users.
-
Provide the Service Desk with information and answers to frequently asked questions (FAQs) regarding Equipment and Software orders.
-
Provide end users with information on standard products and configurations approved by customer.
-
Strong problem solving and analytical skills.
-
Accounting knowledge to accurately process invoicing.
-
Demonstrated organizational skills and knowledge.
-
Strong customer service, communication and interpersonal skills with the ability to deal effectively with others in a professional manner.
-
Ability to complete projects on time, with accuracy and making the most effective use of available time.